Customer Satisfaction Survey

Universal is constantly looking for ways to improve the quality of our products and services. To do that, we need to know what you think. Please take a few minutes to respond to the questions below. Completion time is estimated at less than 5 minutes.

After completing the survey below, click on the "Submit Customer Satisfaction Survey" button at the bottom of the page. If you have any questions or comments about this survey, please contact Universal at 1-800-842-9732 (US Domestic) or 1-607-779-5000 (International). You can also reach us at

1.Did our Products meet the intended needs of your organization?

2.What do you think about our Services and Support?

3.What do you think about the level of customer service provided by Universal Instruments employees?

4.What do you think about our Delivery and Response Time?

5.What do you think about our Order and Billing Process?

6. Do you have any other questions or concerns?

7.What is your role in your company?


8. In which region of the world do you work?


Contact Information

If you would like us to contact you, please fill out the fields below.

Your Name

Email Address

Phone Number


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