Technical Support
Technical Support Help Request Form


Universal Technical Support is available to assist registered customers with software issues, troubleshooting, part number identification, and other forms of assistance using Universal products. For preliminary troubleshooting refer to our documentation and online Knowledge Bases. Please feel free to contact our Technical Support group by completing an online help request form, calling with your questions, or sending an e-mail.

Click on the icon to get extra help. Fields marked with an asterisk (*) are required.

-Problem Information
*   Equipment Number
*   Software Level
*   Problem Description

-Contact Information
* Given (First) Name* Family (Last) Name* Email addressPhone Number
*Primary Contact
Additional Contact
Additional Contact