Created By: Judy L Lotsman on 02/17/1999 at 01:24 PM
| HSP Machine - Software Update Process|
Category: A-Software Update Request Process
HSP Software Support Now Available on Universal's Web Site
Binghamton, NY, USA, February 20, 2003 — Software support services for Universal Instruments' HSP (chipshooter) products were recently added to the company's web site at www.uic.com. This software service provides quick turnaround for new releases and machine updates, while maintaining the most efficient distribution method possible. A software revision notes and known issues area provides information on the latest changes and conditions associated with machine software levels.
Access to this software support site is available to customers registered to Universal's "MyUniversal" customized, secure web information site. To register, visit Universal's site at www.uic.com and select "MyUniversal" from the top navigation bar. Once the registration form (which offers access to a variety of customer support features, including software support, spare parts ordering, troubleshooting knowledge bases, and more) is completed, accounts are activated within 48 hours.
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